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Shipping, Returns & Refund Policy

Last Updated: June 29, 2026

1. Order Processing Time

Orders are typically processed and shipped within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

During peak sales periods or unforeseen circumstances, processing may take up to 3–5 business days. If there are any significant delays, we will notify you by email.

Standard Processing
1–2 Business Days

Standard Shipping
Estimated delivery times vary based on your shipping destination and selected shipping method.

Express Shipping
Available at checkout where applicable.


2. Shipping Methods & Costs

Inspire Aminos offers multiple shipping options depending on your location. Shipping costs are automatically calculated during checkout based on destination, package weight, and selected shipping service.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping

  • Priority Shipping (where available)

All shipments include tracking information whenever supported by the shipping carrier.

Free shipping promotions may be offered periodically. Any applicable free shipping threshold will be displayed during checkout.


3. Packaging

We carefully package every order to ensure products arrive safely and in excellent condition.

Each shipment includes:

  • Secure protective packaging

  • Factory-sealed supplement containers

  • Packing slip or order summary when applicable

We recommend storing supplements according to the instructions provided on the product label after delivery.


4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Shipping carrier

  • Tracking link (when available)

  • Estimated delivery date

If you have not received shipping confirmation within 2 business days, please contact our support team with your order number.


5. Delivery

Customers are responsible for providing a complete and accurate shipping address.

After delivery, we recommend:

  • Inspecting the package upon arrival

  • Reporting any visible shipping damage immediately

  • Storing products according to label instructions

Risk of loss transfers to the customer once the package has been delivered to the shipping address provided during checkout.


6. International Shipping

Inspire Aminos may ship internationally depending on the destination country.

International customers are responsible for:

  • Import duties

  • Customs fees

  • VAT or local taxes

  • Compliance with local import regulations

Customs processing may delay delivery beyond estimated shipping times.

Please verify that dietary supplements can legally be imported into your country before placing an order.


7. Damaged or Missing Packages

Damaged Orders

If your package arrives damaged:

  1. Take clear photos of the package and damaged products.

  2. Contact us within 7 days of delivery.

  3. Include your order number and photographs.

We will review the claim and provide a replacement or refund when appropriate.

Lost Packages

If tracking indicates your order was delivered but you did not receive it:

  • Check with neighbors or other household members.

  • Contact the shipping carrier.

  • Contact us with your order number and any information provided by the carrier.

We will assist in investigating the shipment whenever possible.


8. Returns

Customer satisfaction is important to us.

Due to health and safety regulations, we cannot accept returns of:

  • Opened products

  • Used products

  • Products with broken safety seals

Returns may be accepted only for:

  • Products damaged during shipping

  • Incorrect items received

  • Manufacturing defects

  • Orders shipped in error

To request a return:

  • Contact us within 7 days of delivery.

  • Include your order number and a description of the issue.

  • Provide photographs when applicable.

Please do not return products without prior authorization.


9. Refunds

Approved refunds are typically processed within 5–10 business days after the claim has been approved.

Refunds are issued to the original payment method.

Refunds may be provided for:

  • Shipping damage

  • Incorrect items

  • Defective products

  • Fulfillment errors

In many situations, we may offer a replacement product instead of a refund.

Original shipping charges are non-refundable unless the error was caused by Inspire Aminos.


10. Incorrect Item Received

If you receive a product different from what you ordered:

  • Do not use or open the product.

  • Contact us within 7 days of delivery.

  • Include your order number and photographs of the received item.

Once verified, we will arrange shipment of the correct product at no additional cost.


11. Address Changes

If you need to change your shipping address:

Before shipment:
Contact us immediately. We will update your shipping address if your order has not yet been processed.

After shipment:
Once an order has shipped, we are generally unable to change the delivery address. In some cases, the shipping carrier may allow address modifications, but additional fees may apply.

Customers are responsible for ensuring that the shipping address entered during checkout is accurate.


12. Contact Us

If you have questions regarding shipping, returns, refunds, or an existing order, please contact us through the Contact page on our website.

Website: https://inspireaminos.com/

Please include your order number for faster assistance. We strive to respond to all inquiries as quickly as possible.